Customer reviews of Read Car Company

By Christopher S on 14 August 2022 | Purchase not verified

STOP PRESS- man finds honest car dealer! Jonathan and Paul are obviously passionate about the quality and standard of cars they sell, hand picked and sourced carefully for your peace of mind. The Rav 4 I bought from them was in remarkable condition and superbly valeted. Furthermore I believe they will source a car for you if they haven't got what you are looking for. I would have no hesitation in buying a car from this company or recommending them to others. First class with honours.

Reply from Read Car Company on 14/08/22

Chris, A wonderful review Thankyou so pleased you are happy with the new car, Regards Jonathan and Paul

By Anonymous on 05 April 2022 | Purchase not verified

Not been able to get hold of them. 3 phone calls, message and through text, still not heard from them.

Reply from Read Car Company on 06/04/22

We are sorry to hear you are under the impression you are struggling to contact us, I am not quite sure how this has happened as all calls and text messages come through to my phone and are recorded to our dealer management system and we show no outstanding or missed calls, all enquiries are responded to as that’s the only way we make our living, my personal number is 07973-831603 please get in touch and if still in the market I can help or at least look back to see if your enquiry has been missed in anyway, regards Jonathan

By annonymous a on 31 January 2022 | Purchase not verified

After one week, the window fell off, after 2 weeks, the dpf filter needed replacing, after 3 months the altrnator and drive belt now need replacing. Lost communication with the dealer after a not very nice phonecall from the dealer. Dodgy car sales men, would not reccommend in the slightest.

Reply from Read Car Company on 31/01/22

Both the issue with the window and the engine light that came on after a few weeks of ownership were sorted within the warranty period by tightening a bolt on the window and we replaced the dpf, these jobs were carried out with us collecting the car from your home, the issue with the alternator has occurred outside of the warranty period we offer as standard the alternator is a wear and tear item, I have spoken to you by phone but rather than having a sensible conversation you constantly told me we sold you a dodgy car then hung up on me. I am fully aware of my legal obligations when selling a car and we have acted within these rules

By David W on 03 July 2021 | Purchase not verified

Excellent company to deal with. Honest traders and made everything easy from start to finish. All documentation handled efficiently. Looked at the vehicle Thursday Drove it away Friday!

Reply from Read Car Company on 03/07/21

Thankyou for the great review enjoy the car, Best Regards Paul and Jonathan

By David S on 28 April 2021 | Purchase not verified

Bought a Honda hrv from Paul, the second car I've bought from them recently and once again a easy pleasant experience, couldn't recommend them enough, and I'll be going to see them when I'm due to change, thanks again guys,

Reply from Read Car Company on 29/04/21

Thanks for the great review always nice to see customers returning kind regards Paul and Jonathan

By Christopher W on 01 February 2021 | Purchase not verified

I bought me new car during lockdown via click and collect the lads couldnt do enough for us thanks for a hassle free sale

Reply from Read Car Company on 02/02/21

Chris, Thankyou for the great review, Regards Paul and Jonathan

By Kathryn W on 28 December 2020 | Purchase not verified

They were very professional, pleasant, friendly and helpful. Nothing was too much trouble. Happy with the deal and love the car. Highly recommended.

Reply from Read Car Company on 30/12/20

Thankyou very much for the kind review, regards Paul and Jonathan

By David S on 22 December 2020 | Purchase not verified

Paul was a pleasure to deal with,was buying for my daughter and nothing was to much trouble, they went above and beyond to let her pick the car up as quickly as possible, I would highly recommend them to anyone looking for a car, wich includes me for next time, thanks once again.

Reply from Read Car Company on 23/12/20

David, Thankyou for taking the time to do a review, really pleased we got everything sorted for you both, kind regards Paul and Jonathan

By David M on 23 November 2020 | Purchase not verified

As an independent car dealer they can't be faulted. Very high level of customer service and exceeded expectations. Prompt in getting back to me every query throughout the buying process. Very high standard of used cars as well . You can tell that they take pride in what they sell. Absoloutly no hesitation in recommending to anyone looking for a used car, you won't be disappointed. Genuinely better than a lot of the main dealers I have purchased from in the past.

Reply from Read Car Company on 24/11/20

David, Thankyou for a wonderful review, glad we got the deal done for you, enjoy the car, Kind regards Jonathan and Paul

By Neil F on 26 November 2019 | Purchase not verified

We live local to Read Car Sales and turned up unannounced to look at a car we had seen on their website. A test drive was arranged within 10 minutes. All our queries were dealt with immediately and the deal was completed 48 hours later. There was no selling pressure at any point. A pleasurable buying experience.

Reply from Read Car Company on 26/11/19

Neil thank you very much for the great review and glad you are enjoying your BMW!!Regards Paul